F.A.Q
DWHAT IS COMMUNITY CRATE?
A local subscription and gift box service that showcases different Helena small businesses each month. We hand pick goods from local small businesses, pack, and deliver to your doorstep. Indulge in a moment to slow down and appreciate what this community has to offer- not just as you unwrap and explore your Crate, but each day as you use, love and enjoy the best goods this area has to offer.
DO I HAVE TO SIGN UP FOR A MONTHLY SUBSCRIPTION?
No way, curious customers can try out Community Crate risk free and one-time simply by selecting that month's Crate at check out. This is a great way to give Community Crate a test run to see if it is a good fit for you and our one-time purchase option makes the perfect gift.
HOW DOES PICKUP WORK?
Save some bucks and use coupon code 'PICKUP' at checkout. Swing by the Crate space at 330 N. Jackson Street any Tuesday, Wednesday, or Thursday between 10 am-2 pm and grab your Crate. Crates are labeled and displayed in the front window so folks can find their Crate and help themselves. We have plentlyful parking and share a sunny space with Downtown Helena Inc, Kevin Leauge Photogrpahy, and Vigilante Shuttles & Tours.
** If you preorder a Crate, you will receive an email notification when your Crate is ready for pickup
PICKUP COUPON PROBLEMS?
Didn't see the coupon code entery at checkout?
Accidentaily signed up for delivery but want to switch to pick up?
No worries! Just shoot us an email/text and we will make it right.
I WANT A CUSTOM CRATE?
Awesome! We can create one custom crate for a special occasion or custom crates for your entire office. You tell us how much you want to spend and when you want them and we take care of the rest. Fill out this form to get the process started.
I’M A SMALL BUSINESS AND WANT TO PARTICIPATE, HOW DO I GET INVOLVED?
Yay! Thank you for being a part of Helena’s small business community. Please send an email to karli.communitycrate@gmail.com with a description of your business, location and website/ social media info. Once a business has reached out, they will be added to our list of potential collaborators and we will connect with you when there is an opportunity to be in the Crate!
Learn more about collaborating with Community Crate
I’M NOT SATISFIED, WHAT NOW?
We are sorry to hear that, please let us know your dissatisfaction here so we can try our best to fix and resolve the problem! karli.communitycrate@gmail.com